Rootly
By Rootly
Rootly sells incident response and on-call as two products at $20 per user a month each, so a team that wants both pays $40. It has no free plan, and the pricing page does not state the billing period.
- From
- $20 a month
- Free plan
- No
- Free trial
- 14 days
- Prices checked
- November 4, 2026
Pricing
Checked November 4, 2026 on the vendor's pricing page. Free trial: 14 days.
| Plan | Price | Charged | Notes |
|---|---|---|---|
| Incident Response | $20 a month | per user | Billing period not stated. Includes retrospectives and status pages |
| On-Call | $20 a month | per user | Billing period not stated. Paging, rotations and shift swaps |
| AI SRE | On request | per user | Not published; requires Incident Response |
| Enterprise | On request | per account | Custom pricing. Adds SCIM and audit logs |
Costs not in the plan price
- Incident Response and On-Call are priced separately, so both together cost $40 per user a month.
- The FAQ says trials typically last two weeks and can be extended.
Categories it qualifies for
Facts we checked
- Routing an alert to a team or service triggers that team's configured escalation policy. Source, checked November 4, 2026
- On-call, with paging, rotations and shift swaps, is a separate product from Incident Response, which includes retrospectives and status pages. Source, checked November 4, 2026
- Startups under 25 employees can pay what they can, and companies under 100 employees can get up to 50% off. Source, checked November 4, 2026
- The page shows SOC 2 Type 2, HIPAA, GDPR and CCPA badges and does not mention ISO 27001. Source, checked November 4, 2026
Security and compliance
- SOC 2
- Yes
- ISO 27001
- Not stated
- GDPR
- Yes
- HIPAA
- Yes
- Single sign-on
- SSO and SAML on the listed plans; SCIM on Enterprise plan and up
Checked November 4, 2026 on the vendor's security page.
Reviews
Review collection has not opened yet, so there are no reviews to show. When it opens, reviewers will confirm their identity with a work email or LinkedIn before a review is published.
Who pays us
Rootly does not pay us anything.
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