incident.io
By incident.io
incident.io has a free Basic plan with one on-call schedule and one status page. Team costs $15 per user a month on annual billing or $19 monthly, Pro costs $25, and on-call is a separate add-on at $10 on Team or $20 on Pro.
- From
- $15 a month
- Free plan
- Yes
- Free trial
- No
- Prices checked
- November 4, 2026
Pricing
Checked November 4, 2026 on the vendor's pricing page.
| Plan | Price | Charged | Notes |
|---|---|---|---|
| Basic | Free | per account | Single-team on-call, 1 schedule, 1 workflow, 2 integrations, 1 public status page |
| Team | $15 a month | per user | Billed annually; $19 on monthly billing. On-call adds $10 per user a month |
| Pro | $25 a month | per user | The page does not state the billing period. On-call adds $20 per user a month. Includes SAML |
| On-call only | $20 a month | per user | Standalone on-call product; billing period not stated |
| Enterprise | On request | per account | Custom pricing. Adds SCIM |
Costs not in the plan price
- On-call is an add-on on Team and Pro, so a Pro responder with on-call costs $45 per user a month before discounts.
- The pricing page does not state the billing period for Pro.
Categories it qualifies for
Facts we checked
- Alert routes can send an alert to escalation paths, to users, or to both, and an expression can pick the path from the alert's team or service. Source, checked November 4, 2026
- Multiple postmortem documents and a custom post-incident flow start on the Pro plan. Source, checked November 4, 2026
- A standalone on-call product costs $20 per user a month, and the pricing page does not say whether that is billed monthly or annually. Source, checked November 4, 2026
- The page states SOC 2 Type I and II and GDPR compliance, and does not mention ISO 27001 or HIPAA. Source, checked November 4, 2026
Security and compliance
- SOC 2
- Yes
- ISO 27001
- Not stated
- GDPR
- Yes
- HIPAA
- Not stated
- Single sign-on
- Team (SSO); Pro adds SAML plan and up
Checked November 4, 2026 on the vendor's security page.
Reviews
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Who pays us
incident.io does not pay us anything.
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