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InvGate Service Management

By InvGate

Vendor's website

InvGate Service Management has a Starter plan at $1,499 a year for 5 agents, a Pro plan at $500 per agent a year with a $2,500 yearly minimum, and an Enterprise plan from $12,000 a year. All are billed annually. Starter and Pro offer a free trial of unstated length. InvGate says it holds ISO 27001:2022 certification and SOC 2 Type II audits.

From
$41.67 a month
Free plan
No
Free trial
No

Pricing

Taken from the vendor's pricing page.

Plans and prices for InvGate Service Management
PlanPriceChargedNotes
Starter$1,499 a year5 agentsFixed price. Unlimited end users and approvers, SSO and AI Hub, no workflow builder
Pro$500 a yearper agentFrom $2,500 a year for 5 to 100 agents. Adds a workflow builder, Microsoft Teams and WhatsApp
EnterpriseOn requestper accountCustom quote, starting at $12,000 a year. On-premise hosting and multiple SAML configurations

Costs not in the plan price

  • Listed prices exclude taxes and additional fees.
  • Enterprise has no free trial; the entry point is a quote request.

Categories it qualifies for

Facts we checked

  • InvGate states it is certified under ISO 27001:2022 and refers to SOC 2 Type II audits. Source
  • The security page does not say where InvGate hosts its services and points to a separate trust center. Source
  • The pricing page says prices are base list prices that exclude taxes and fees and may change without notice. Source
  • The Starter plan has no workflow builder, which starts on Pro. Source

Security and compliance

SOC 2
Yes
ISO 27001
Yes
GDPR
Yes
HIPAA
Not stated
Single sign-on
Starter and above (SSO integration listed on Starter) plan and up

Taken from the vendor's security page.

Contract terms

Annual contract required
Yes
Minimum seats
None stated
Renews automatically
Not stated
Cancellation
Not stated
Data export
Not stated

Taken from the vendor's terms.

Reviews

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Who pays us

InvGate does not pay us anything.

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