RustDesk
By RustDesk
RustDesk is open-source remote desktop software that a business runs on its own server. The free tier is community supported. The paid Server Pro plans add an audit log, two-factor authentication, a web console and, from the Basic plan, OIDC single sign-on. Paid plans start at $11.88 a month billed annually for 1 login user and 20 managed devices. The vendor states that it does not auto-renew licenses.
- From
- $11.88 a month
- Free plan
- Yes
- Free trial
- No
Pricing
Taken from the vendor's pricing page.
| Plan | Price | Charged | Notes |
|---|---|---|---|
| Free | Free | per account | Open source with community support. Online status only. |
| Individual | $11.88 a month | 1 login user and 20 managed devices | Billed annually. Includes two-factor authentication, web console, audit log and access control. |
| Basic | $23.88 a month | 10 login users and 100 managed devices | Billed annually. Adds OIDC single sign-on, LDAP integration and a custom client generator. |
| Customized | $23.88 a month | base fee | Billed annually. Extra users cost $1.20 each and extra devices $0.12 each. |
| Customized V2 | $23.88 a month | base fee | Billed annually. Limits concurrent connections. Extra users cost $1.20, extra devices $0.12 and extra concurrent connections $24 each. |
Costs not in the plan price
- Every paid plan needs the buyer's own server to host the RustDesk service.
- Bank transfers carry an extra bank processing fee.
- RustDesk says it has no non-profit or education discount.
Categories it qualifies for
Facts we checked
- The paid plans are self-hosted rather than a SaaS subscription, so the buyer runs the server. Source
- RustDesk's client documentation says a permanent password can be set from the command line with the --password option. Source
- Server Pro documentation lists log management for connections, file transfers and alarms as a Pro feature. Source
- RustDesk offers annual plans only, does not auto-renew, and sends a renewal reminder 14 days before a license expires. Source
- RustDesk charges an extra bank processing fee for bank transfers and sends the license key after the payment arrives, which takes 3 to 5 working days. Source
Security and compliance
- SOC 2
- Not stated
- ISO 27001
- Not stated
- GDPR
- Not stated
- HIPAA
- Not stated
- Single sign-on
- Basic plan and up
Taken from the vendor's security page.
Contract terms
- Annual contract required
- Yes
- Minimum seats
- None stated
- Renews automatically
- No
- Cancellation
- Not stated
- Data export
- Not stated
Taken from the vendor's terms.
Reviews
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Who pays us
RustDesk does not pay us anything.