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Chargebee

By Chargebee, Inc.

Vendor's website

Chargebee's Flow plan costs 0.8% of monthly invoicing volume with no platform fee, or $99 a month plus 0.65%, and works with more than 40 payment gateways. Eligible venture-backed startups pay nothing until they bill their first $1 million.

From
0.8% of billing volume
Free plan
No
Free trial
No

Pricing

Taken from the vendor's pricing page.

Plans and prices for Chargebee
PlanPriceChargedNotes
Flow, pay as you go0.8% of billing volumeper accountNo platform fee
Flow, committed$99 a monthper accountPlus 0.65% of billing volume; cheaper above about $66,000 a month
EnterpriseOn requestper accountAdds SAML single sign-on, multi-entity and contract terms

Costs not in the plan price

  • Payment gateway fees are paid separately to the gateway.
  • HubSpot and Salesforce subscription sync are paid extras.
  • The terms allow a reasonable fee for help exporting data.

Categories it qualifies for

Facts we checked

  • The startup offer is free until a company bills its first $1 million, for new customers that raised less than $5 million and belong to a partner program. Source
  • Smart dunning makes up to 12 retries, and custom schedules allow up to 5. Source
  • Card copying to another gateway through the API does not work for cards held at Stripe or Braintree. Source
  • Chargebee hosts accounts in the US, the EU (Frankfurt) or Australia. Source
  • A merchant of record option through Reach is in private beta. Source

Security and compliance

SOC 2
Yes
ISO 27001
Yes
GDPR
Yes
HIPAA
Not stated
Single sign-on
Enterprise plan and up

Taken from the vendor's security page.

Contract terms

Annual contract required
No
Minimum seats
None stated
Renews automatically
Yes
Cancellation
Flow runs month to month and ends at the close of the billing cycle after a cancellation request; fees are non-refundable.
Data export
Customers, subscriptions and invoices as CSV; data kept for 120 days after termination.source

Taken from the vendor's terms.

Reviews

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Who pays us

Chargebee, Inc. does not pay us anything.

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