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B2BRated

Mailgun

By Mailgun (Sinch)

Vendor's website

Mailgun sends email through a REST API or SMTP. Paid plans start at $15 a month for 10,000 emails, and the free plan allows 100 emails a day. Log retention grows from 1 day on Free and Basic to 30 days on Scale, the only plan with SAML single sign-on.

From
$15 a month
Free plan
Yes
Free trial
No

Pricing

Taken from the vendor's pricing page.

Plans and prices for Mailgun
PlanPriceChargedNotes
FreeFree100 emails a day1 custom domain, 2 API keys, 1 user, 1 day of logs
Basic$15 a monthfrom 10,000 emailsExtra emails from $1.80 per 1,000. 1 day of logs
Foundation$35 a month50,000 emailsFirst month free. Extra emails from $1.30 per 1,000. 5 days of logs
Scale$90 a month100,000 emailsFirst month free. Extra emails from $1.10 per 1,000. 30 days of logs and SAML single sign-on

Costs not in the plan price

  • A dedicated IP is listed as a $59 a month add-on per IP. The page is inconsistent about whether Foundation includes one, so ask before buying.
  • Email validation overages start at $1.20 per 100 validations on Basic and Foundation and $0.80 on Scale.
  • Dedicated IP pools, send time optimization and scheduled reports are limited to Scale.

Categories it qualifies for

Facts we checked

  • The events page says Mailgun retains event data for 30 days and that access varies by plan, while the pricing page lists log retention of 1 day on Free and Basic, 5 days on Foundation and 30 days on Scale. Source
  • Events cover delivered, failed and complained messages. A complaint is recorded when the recipient marks the email as spam and a feedback loop reports it. Source
  • Bounced addresses appear on the Suppressions tab, and Mailgun stops sending to addresses on its Do Not Send lists. Source
  • Mailgun states that it is SOC 2 Type II and ISO/IEC 27001 certified and GDPR compliant. Source

Security and compliance

SOC 2
Yes
ISO 27001
Yes
GDPR
Yes
HIPAA
Not stated
Single sign-on
Scale (SAML) plan and up

Taken from the vendor's security page.

Contract terms

Annual contract required
No
Minimum seats
None stated
Renews automatically
Yes
Cancellation
The terms require a non-renewal notice at least 30 days before the current term ends. Either side can end the agreement for breach after a 45-day cure period.
Data export
The terms call customer data the customer's exclusive property and do not describe return or deletion after termination.

Taken from the vendor's terms.

Reviews

Review collection has not opened yet, so there are no reviews to show. When it opens, reviewers will confirm their identity with a work email or LinkedIn before a review is published.

Who pays us

Mailgun (Sinch) does not pay us anything.

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