Elastic Email
By Elastic Email
Elastic Email offers a REST API for transactional and bulk sending, with plans from a free 3,000 emails a month. Starter costs $19 a month and Pro $49 a month, each starting at 50,000 emails, and the price rises with the volume chosen on a slider. Pro keeps logs 7 days.
- From
- $19 a month
- Free plan
- Yes
- Free trial
- No
Pricing
Taken from the vendor's pricing page.
| Plan | Price | Charged | Notes |
|---|---|---|---|
| Free | Free | 3,000 emails | Up to 1,000 contacts, 3 days of email logs |
| Starter | $19 a month | from 50,000 emails | Volume can be selected up to 10,000,000 emails a month. 3 days of email logs |
| Pro | $49 a month | from 50,000 emails | Volume can be selected up to 10,000,000 emails a month. 7 days of email logs |
Costs not in the plan price
- The page lists $40 and $50 a month for private IPs without labeling the plans they belong to, so confirm the price before buying.
- Prices for volumes above the starting tier are not shown on the page text we read.
- The page states no pay as you go rate per 1,000 emails.
Categories it qualifies for
Facts we checked
- The REST API sends transactional mail with POST /emails/transactional and bulk mail with POST /emails. Source
- Delivery statuses are Ready To Send, Waiting To Retry, Sent, Opened, Clicked, Unsubscribed, Complained, Bounced and Suppressed, and each email in the log shows its event history. Source
- Temporary 4xx failures are retried for up to 48 hours, permanent 5xx failures are not retried, and bounces are grouped into categories such as NoMailbox, Spam, BlackListed and Throttled. Source
- The API's suppression endpoints list bounces and complaints and can add them, both synchronously and asynchronously. Source
Security and compliance
- SOC 2
- Not stated
- ISO 27001
- Not stated
- GDPR
- Not stated
- HIPAA
- Not stated
- Single sign-on
- Not stated
Taken from the vendor's security page.
Contract terms
- Annual contract required
- No
- Minimum seats
- None stated
- Renews automatically
- Not stated
- Cancellation
- A customer cancels by emailing support or through My Account. Elastic Email may cancel an account with or without cause and with or without notice. Refunds are not automatic.
- Data export
- Unsubscribe lists are available on request within 60 days, and user content may be erased if the account stays cancelled for more than 30 days.
Taken from the vendor's terms.
Reviews
Review collection has not opened yet, so there are no reviews to show. When it opens, reviewers will confirm their identity with a work email or LinkedIn before a review is published.
Who pays us
Elastic Email does not pay us anything.