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HetrixTools

By HetrixTools, Inc.

Vendor's website

HetrixTools checks every minute on every plan, including a free plan with 15 monitors from 4 of its 12 locations. Paid plans cost $99.95 to $499.95 a year for 30 to 200 monitors, with SMS and phone credits included each month.

From
$8.33 a month
Free plan
Yes
Free trial
No

Pricing

Taken from the vendor's pricing page.

Plans and prices for HetrixTools
PlanPriceChargedNotes
FreeFreeper account15 monitors from 4 locations, checked every minute
Professional$99.95 a yearper account$9.95 on monthly billing. 30 monitors from 6 locations, 25 SMS or phone credits a month
Business$199.95 a yearper account$19.95 on monthly billing. 60 monitors from 9 locations, 50 credits a month
Enterprise$499.95 a yearper account$49.95 on monthly billing. 200 monitors from all 12 locations, 125 credits a month

Costs not in the plan price

  • Extra SMS or phone credits cost $0.10 each.
  • Extra monitors can be added to any paid plan at that plan's own rate.

Categories it qualifies for

Facts we checked

  • A monitor is marked down only when a set number of its locations agree, and HetrixTools suggests more than half of them. Source
  • The free plan stays free as long as the account owner logs in at least once every 90 days. Source
  • Uptime report history is kept without a time limit on every plan. Source
  • The terms state that HetrixTools has no money-back guarantee or refund policy. Source
  • Phone call alerts were added in March 2025. Source

Security and compliance

SOC 2
Not stated
ISO 27001
Not stated
GDPR
Yes
HIPAA
Not stated
Single sign-on
Not stated

Taken from the vendor's security page.

Contract terms

Annual contract required
No
Minimum seats
None stated
Renews automatically
Not stated
Cancellation
No money-back guarantee or refund policy, and fees are paid in advance at the start of each billing cycle.
Data export
Full uptime history through the v3 API on every plan.source

Taken from the vendor's terms.

Reviews

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Who pays us

HetrixTools, Inc. does not pay us anything.

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